Customer Service - Sun Center Rack
Nordstrom • Columbus, OH, US
onsite
$16,000 - $17,000
Customer Service Representative Jobs in Columbus
8 positions available in OH. Midwest tech hub with 250K+ insurance, software, and corporate tech roles
Retail Customer Service Associate
FedEx Office • Columbus, OH, US
onsite
$17,000 - $19,000
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Start My Free SearchRamp Agent (Customer Service Agent) - CMH
Delta Air Lines • Columbus, OH, US
onsite
Customer Service Representative
Arch City Collective • Columbus, OH, US
onsite
$18,000 - $23,000
Customer Service Associate I
Family Dollar • Columbus, OH, US
onsite
$12,000
Related Roles in Columbus
Customer Service Representative in Other Cities
Explore employers on the map — Columbus
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Explore employers on the map — Columbus
What Does a Customer Service Representative Do?
Customer service representatives are the voice of a company: they answer questions, resolve complaints, process orders and returns, and turn frustrated customers into loyal ones. The work spans phone, email, chat and in-person counters.
Customer Service Representative Salary in Columbus
Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Cost of living in Columbus is moderate compared to other cities.
Most In-Demand Skills
Active Listening
Clear Communication
Patience
CRM Tools
Conflict Resolution
Multitasking
The Columbus Job Market
Midwest tech hub with 250K+ insurance, software, and corporate tech roles. Columbus offers a thriving tech scene driven by insurance and corporate IT with strong startup ecosystem growth.
Top industries: Insurance Technology, Software, Corporate IT, Healthcare.
COTA transit available; corporate and startup culture increasingly supports hybrid and remote work.
Career Path & 2026 Trends
Customer service reps move up to team lead, quality coach or customer success roles, or branch into sales, operations and account management. AI chatbots absorb the simple tickets, so 2026 hiring concentrates on agents who can handle complex, emotionally charged cases — empathy is the differentiator, not speed.
Interview Tip
Tell the story of one angry customer you turned around: what they said, what you did, and what they said afterwards. Specifics beat adjectives.
How to Find a Customer Service Representative Job in Columbus?
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