Customer Service Representative
U-Haul
Columbus, OH, US
Onsite
2026-06-30
Announced salary
$22,880 - $27,040
Low
$30K
Median
$36K
High
$45K
Market in Columbus · BLS OEWS 2025
Estimated net pay
$1,704 - $1,990
/month · 11% withheld
after tax & contributions · Single, no dependents
Job description
**Customer Service Representative**
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Are you a people person? Do you love helping others? U\-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U\-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up\-to\-date technology to dispatch and return equipment. This position offers on\-the\-job education.
Our motto is '**Hire Fast, Pay Fast**.' You can start today and get paid today! Schedule ***two*** hands\-on working interviews and get paid for each. We also offer a **$100 hiring bonus**! In addition, we offer a **$300 cash bonus**, paid upon completion of U\-Haul Equipment Inspection and Verification through our 1\-2\-3 Punch Certification Program at retail stores.
**U\-Haul Offers:**
* Career stability
* Opportunities for advancement
* Mindset App Reimbursement
* Gym Reimbursement Program
* Health insurance \& Prescription plans, if eligible
* Paid holidays, vacation, and sick days, if eligible
* Life insurance
* MetLaw Legal program
* MetLife auto and home insurance
* Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
* 401(k) Savings Plan
* Employee Stock Ownership Plan (ESOP)
* 24\-hour physician available for kids
* Dental \& Vision Plans
* Business travel insurance
* You Matter EAP
* LifeLock Identity Theft Protection
* Critical Illness/Group Accident Insurance
* Dave Ramsey’s SmartDollar Program
**Customer Service Representative** **Responsibilities:**
* Assist customers inside and outside a U\-Haul center with U\-Haul products and services.
* Use smartphone\-based U\-Scan technology to manage rentals and inventory.
* Move and hook up U\-Haul trucks and trailers.
* Clean and inspect equipment on the lot includi
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