Customer Service Representative Jobs in Detroit

17 positions available in Detroit. Showing the 6 best matches below. Automotive heartland with manufacturing, engineering, healthcare, and the trades

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Remote Customer Service Rep Up to 19/hour - No Degree Needed

USNoGigiddy • Detroit, Michigan, United States

762d ago
~ $38,262 - $105,560
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Customer Service Representative

USCornerstone Building Brands • Detroit Lakes, MN, United States

onsite 19d ago
~ $41,400 - $67,900
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Retail Customer Service Team Member

USMichaels • Avon-35840 Detroit Rd

11d ago
~ $32,000 - $48,000
location_onSee the building on the employer map
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Customer Service Specialist

USStockx • Detroit, MI; Tempe, AZ

onsite 18d ago
~ $41,400 - $67,900
location_onSee the building on the employer map
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Work From Home Customer Service Representative - Part Time

USUsasurveyjob • Detroit, Michigan

2427d ago
~ $31,960 - $47,968
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Customer Service Representative

USCrosscountrymortgage • LC11308 - 26931 Detroit Road, Westlake, OH

~ $41,350 - $67,924

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Related Roles in Detroit

Receptionist Retail Sales Associate Consultant Sales Representative Teacher Cashier

Customer Service Representative in Other Cities

Warren (MI) Troy (MI) Ann Arbor (MI) Cleveland (OH) Akron (OH) Columbus (OH) Dayton (OH) Pittsburgh (PA) Buffalo (NY) Cincinnati (OH)
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What Does a Customer Service Representative Do?

Customer service representatives are the voice of a company: they answer questions, resolve complaints, process orders and returns, and turn frustrated customers into loyal ones. The work spans phone, email, chat and in-person counters.

Customer Service Representative Salary in Detroit

The median salary for a Customer Service Representative in Detroit is $38,483 per year. The range is $31K - $47K (P10: $28,406, P90: $60,160). (BLS OEWS 2025) Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Cost of living in Detroit is low compared to other cities.

Most In-Demand Skills

Active Listening Clear Communication Patience CRM Tools Conflict Resolution Multitasking

The Detroit Job Market

Automotive heartland with manufacturing, engineering, healthcare, and the trades. The automotive heartland, with deep manufacturing, engineering, healthcare, and trades demand.

Top industries: Automotive & Manufacturing, Engineering, Healthcare, Skilled Trades.

QLINE light rail in downtown; automotive industry embraces remote work for specialized tech talent.

Career Path & 2026 Trends

Customer service reps move up to team lead, quality coach or customer success roles, or branch into sales, operations and account management. AI chatbots absorb the simple tickets, so 2026 hiring concentrates on agents who can handle complex, emotionally charged cases — empathy is the differentiator, not speed.

Interview Tip

Tell the story of one angry customer you turned around: what they said, what you did, and what they said afterwards. Specifics beat adjectives.

How to Find a Customer Service Representative Job in Detroit?

iampro.io aggregates listings from 40+ sources (Indeed, LinkedIn, and more) and uses AI to analyze each posting against your profile. With 17 current Customer Service Representative listings in Detroit, you get honest match scores, red flag detection, and personalized CV advice — all for free.

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