Customer Service Representative / Online Research Panelist - Remote
Focus Group Panel • Cleveland, OH
24 positions available in Cleveland. Showing the 12 best matches below. Healthcare, manufacturing, finance, and the skilled trades
Focus Group Panel • Cleveland, OH
NoGigiddy • Cleveland, Ohio, United States
McMaster-Carr • Atlanta, GA; Princeton, NJ; Chicago, IL; Cleveland, OH; Los Angeles, CA; Fort Worth, TX
Okgov • Cleveland County
Ppg • USA - Cleveland Plant
Circlek • Store 2743361 Cleveland OH
Dollartree • OH-Cleveland
Metropolis • Cleveland, OH, US
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Yami Express Sushi LLC • Cleveland, OH, US
Usasurveyjob • Cleveland, Ohio
Ricoh • Cleveland, OH, US
Materion • Cleveland, OH
Customer service representatives are the voice of a company: they answer questions, resolve complaints, process orders and returns, and turn frustrated customers into loyal ones. The work spans phone, email, chat and in-person counters.
The median salary for a Customer Service Representative in Cleveland is $36,846 per year. The range is $30K - $45K (P10: $27,198, P90: $57,600). (BLS OEWS 2025) Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Cost of living in Cleveland is low compared to other cities.
Healthcare, manufacturing, finance, and the skilled trades. Healthcare and manufacturing anchor a market with strong demand for the skilled trades.
Top industries: Healthcare, Manufacturing, Finance, Skilled Trades.
RTA transit available; healthcare and corporate culture increasingly supports flexible work arrangements.
Customer service reps move up to team lead, quality coach or customer success roles, or branch into sales, operations and account management. AI chatbots absorb the simple tickets, so 2026 hiring concentrates on agents who can handle complex, emotionally charged cases — empathy is the differentiator, not speed.
Tell the story of one angry customer you turned around: what they said, what you did, and what they said afterwards. Specifics beat adjectives.
iampro.io aggregates listings from 40+ sources (Indeed, LinkedIn, and more) and uses AI to analyze each posting against your profile. With 24 current Customer Service Representative listings in Cleveland, you get honest match scores, red flag detection, and personalized CV advice — all for free.
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