Customer Service Representative Jobs in Basel

53 positions available in Basel. Showing the 24 best matches below. Pharma and life sciences anchor a market also strong in logistics and services

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Technischer Kundenberater Verkauf Innendienst 100%

CHManpower SA • Basel-Landschaft, Switzerland

onsite 4d ago
~ CHF 103,200 - CHF 135,900
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Trainee Customer Service & Logistik (100%)

CHPirelli Tyre (Suisse) SA • Basel

7d ago
~ CHF 59,800 - CHF 69,500
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Kundenberater:in Support Basel 50-100%

CHCallpoint AG • Basel

8d ago
~ CHF 59,800 - CHF 81,800
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Kundenberater (m/w/d) mit Pflegekompetenz, sowie Verkaufs- und Beratungstalent, 70 %, Region Aargau

CHDovida | Seniorendienste Schweiz AG • Basel

8d ago
~ CHF 59,800 - CHF 81,800
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Kundenbetreuer Kundenservice (m/w/d)

CHRandstad (Schweiz) AG • Basel

12d ago
~ CHF 59,800 - CHF 81,800
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Kundenberater Profishop Sanitär 100%

CHSabag AG • Basel-Landschaft, Switzerland

onsite 15d ago
~ CHF 97,000 - CHF 115,100
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Kundenberater:in Depositenkasse, 20-40%

CHCoop Depositenkasse • Basel Pfauen

20d ago
~ CHF 59,800 - CHF 81,800
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Kundenberater (m/w/d) mit Pflegekompetenz, sowie Verkaufs- und Beratungstalent, 80-100 %, Region Basel

CHSeniorendienste Schweiz AG • Basel

34d ago
~ CHF 59,800 - CHF 81,800

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Kundenberater:in Basel und Homeoffice

CHCallpoint AG • Basel

36d ago
~ CHF 59,800 - CHF 81,800
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Kundenberater/in für Privatkunden Basel 100%

CHCSS • Basel

49d ago
~ CHF 59,800 - CHF 81,800
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Fachspezialist Kundenservice Leistungen (m/w/d)

CHRandstad (Schweiz) AG • Basel

67d ago
~ CHF 59,800 - CHF 81,800
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Kundenberater:in / Sachbearbeiter:in Finanzbranche (100 %) – Mutuo AG, Basel - DE , FR, PT , EN

CHMutuo AG • Basel

70d ago
~ CHF 67,500 - CHF 85,300
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Fachspezialist Kundenservice Leistungen (m/w/d)

CHSympany • Basel

70d ago
~ CHF 59,800 - CHF 81,800
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Regionale/r Kundenberater/in - Basel

CHAssura • Basel

98d ago
~ CHF 87,900 - CHF 119,600
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Kundenberater/in Allbranchenversicherung Generalagentur Basel

CHVisana Services AG • Basel

74d ago
~ CHF 59,800 - CHF 81,800
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Kundenberater:in, 100 % Basel

CHConcordia • Basel

103d ago
~ CHF 59,800 - CHF 81,800
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Kundenbetreuer Kundenservice (m/w/d)

CHSympany • Basel

85d ago
~ CHF 59,800 - CHF 81,800
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Regionaler Kundenberater - Basel (alle)

CHAssura • Basel

98d ago
~ CHF 59,800 - CHF 81,800
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Customer Service and logistic (Import/Export/Cross Trade)

CHEvergreen Shipping Agency (Europe) GmbH, Hamburg, Zweigniederlassung Basel (Schweiz) • Basel

105d ago
~ CHF 59,800 - CHF 81,800
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Kundenbetreuer (alle)

CHSWICA Gesundheitsorganisation • Basel, BS, CH

onsite 7d ago
~ CHF 81,200 - CHF 102,800
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Technical Customer Service Specialist

CHSentec AG • Basel-Landschaft, Switzerland

onsite 8d ago
~ CHF 98,900 - CHF 135,200
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Telefonische Kundenberater*in mit Herzblut und Verkaufsflair

CHChâteau André Ziltener SA • Basel-Landschaft, Switzerland

onsite 10d ago
~ CHF 59,800 - CHF 81,800
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📞 Kundenberater Krankenversicherung (DE/IT oder DE/FR)

CHDanovis AG • Basel-Stadt, Switzerland

onsite 11d ago
~ CHF 59,800 - CHF 81,800
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Kundenberater:in mit Entwicklungsmöglichkeiten

CHRaiffeisenbank Liestal-Oberbaselbiet • Basel-Landschaft, Switzerland

onsite 11d ago
~ CHF 59,800 - CHF 81,800
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Related Roles in Basel

Receptionist Retail Sales Associate Consultant Sales Representative

Customer Service Representative in Other Cities

Olten (Solothurn) Aarau (Aargau) Solothurn (Solothurn) Biel/Bienne (Bern) Baden (Aargau) Bern (Bern) Zurich (Zurich) Lucerne (Lucerne) Schaffhausen (Schaffhausen) Neuchâtel (Neuchâtel)
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What Does a Customer Service Representative Do?

Customer service representatives are the voice of a company: they answer questions, resolve complaints, process orders and returns, and turn frustrated customers into loyal ones. The work spans phone, email, chat and in-person counters.

Customer Service Representative Salary in Basel

The median salary for a Customer Service Representative in Basel is CHF 69,500 per year. The range is CHF 59K - CHF 81K. (BFS 2025) Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Cost of living in Basel is very high compared to other cities.

Most In-Demand Skills

Active Listening Clear Communication Patience CRM Tools Conflict Resolution Multitasking

The Basel Job Market

Pharma and life sciences anchor a market also strong in logistics and services. Pharma and life sciences dominate a market also strong in logistics and services.

Top industries: Pharma & Life Sciences, Chemicals, Logistics, Healthcare & Services.

BVB and SNCF provide transit; pharma sector culture supports remote work for specialized roles.

Career Path & 2026 Trends

Customer service reps move up to team lead, quality coach or customer success roles, or branch into sales, operations and account management. AI chatbots absorb the simple tickets, so 2026 hiring concentrates on agents who can handle complex, emotionally charged cases — empathy is the differentiator, not speed.

Interview Tip

Tell the story of one angry customer you turned around: what they said, what you did, and what they said afterwards. Specifics beat adjectives.

How to Find a Customer Service Representative Job in Basel?

iampro.io aggregates listings from 40+ sources (arbeit.swiss, Indeed, LinkedIn, and more) and uses AI to analyze each posting against your profile. With 53 current Customer Service Representative listings in Basel, you get honest match scores, red flag detection, and personalized CV advice — all for free.

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