Customer Service Representative Jobs in Lund

5 positions available in Lund. Showing the 3 best matches below. University research, life sciences, engineering, and services

domain

Vi söker personal till Bokus kundservice

SEOnline Fulfillment Sverige AB • Lund, Skåne län

6d ago
~ SEK 328,800 - SEK 445,200
domain

Dansktalande kundservice i Lund

SEBarona Professionals AB • Lund, Skåne län

hybrid 49d ago
~ SEK 248,154 - SEK 413,590
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Norsktalande kundservice i Lund

SEBarona Professionals AB • Lund, Skåne län

hybrid 49d ago
~ SEK 248,154 - SEK 413,590

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What Does a Customer Service Representative Do?

Customer service representatives are the voice of a company: they answer questions, resolve complaints, process orders and returns, and turn frustrated customers into loyal ones. The work spans phone, email, chat and in-person counters.

Customer Service Representative Salary in Lund

The median salary for a Customer Service Representative in Lund is SEK 384,000 per year. The range is SEK 328K - SEK 445K (P10: SEK 294,000, P90: SEK 535,200). (SCB 2025) Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Cost of living in Lund is moderate compared to other cities.

Most In-Demand Skills

Active Listening Clear Communication Patience CRM Tools Conflict Resolution Multitasking

The Lund Job Market

University research, life sciences, engineering, and services. A university city strong in research, life sciences, engineering, and services.

Top industries: University & Research, Life Sciences, Engineering, Services.

Compact city easily navigated by bike; 15 minutes to Malmö by train.

Career Path & 2026 Trends

Customer service reps move up to team lead, quality coach or customer success roles, or branch into sales, operations and account management. AI chatbots absorb the simple tickets, so 2026 hiring concentrates on agents who can handle complex, emotionally charged cases — empathy is the differentiator, not speed.

Interview Tip

Tell the story of one angry customer you turned around: what they said, what you did, and what they said afterwards. Specifics beat adjectives.

How to Find a Customer Service Representative Job in Lund?

iampro.io aggregates listings from 40+ sources (Arbetsförmedlingen, Indeed, LinkedIn, and more) and uses AI to analyze each posting against your profile. With 5 current Customer Service Representative listings in Lund, you get honest match scores, red flag detection, and personalized CV advice — all for free.

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