Customer Service & Supply Chain Coordinator
Bravura Sverige AB • Stockholm, Stockholms län
onsite
Customer Service Representative Jobs in Stockholm
25 positions available in Stockholms län. Scandinavia's tech capital with 1,800+ tech and engineering roles
Courier & Customer Support till Airmee!
Workz Sweden AB • Stockholm, Stockholms län
onsite
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Start My Free SearchCustomer service & Logistics controller (Hybrid)
SkillHuset Sweden AB • Stockholm, Stockholms län
hybrid
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What Does a Customer Service Representative Do?
Customer service representatives are the voice of a company: they answer questions, resolve complaints, process orders and returns, and turn frustrated customers into loyal ones. The work spans phone, email, chat and in-person counters.
Customer Service Representative Salary in Stockholm
Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Cost of living in Stockholm is high compared to other cities.
Most In-Demand Skills
Active Listening
Clear Communication
Patience
CRM Tools
Conflict Resolution
Multitasking
The Stockholm Job Market
Scandinavia's tech capital with 1,800+ tech and engineering roles. Stockholm produces more unicorns per capita than any city except Silicon Valley, with a thriving startup ecosystem and strong English-speaking work culture.
Top industries: Technology, Gaming, Fintech, Life Sciences.
Excellent public transit and cycling infrastructure; many companies offer flexible remote policies.
Career Path & 2026 Trends
Customer service reps move up to team lead, quality coach or customer success roles, or branch into sales, operations and account management. AI chatbots absorb the simple tickets, so 2026 hiring concentrates on agents who can handle complex, emotionally charged cases — empathy is the differentiator, not speed.
Interview Tip
Tell the story of one angry customer you turned around: what they said, what you did, and what they said afterwards. Specifics beat adjectives.
How to Find a Customer Service Representative Job in Stockholm?
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