Customer Service Representative Jobs in Gothenburg

18 positions available in Gothenburg. Showing the 5 best matches below. Automotive and manufacturing, ports and logistics, engineering, and services

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Swedish-Speaking Customer Service Agent For Imperial - Work from Home In Greece

SEMercier Consultancy • Gothenburg, Västra Götaland County, Sweden

8d ago
~ SEK 328,800 - SEK 445,200
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Solution Specialist - Customer Support

SEVisit Group • Göteborg, SE

hybrid 36d ago
~ SEK 328,800 - SEK 445,200
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Swedish-speaking Customer Support Agent for iGaming Company in Malta

SENext Job Abroad • Gothenburg, Västra Götaland County, Sweden

onsite 159d ago
~ SEK 248,154 - SEK 413,590
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Customer Service Representative

SENouryon AB • Göteborg, Västra Götalands län

onsite 25d ago
~ SEK 434,400 - SEK 594,000
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Customer Support Agent

SEConsort Nordic AB • Göteborg, Västra Götalands län

onsite 29d ago
~ SEK 434,400 - SEK 594,000

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Related Roles in Gothenburg

Receptionist Retail Sales Associate Consultant Sales Representative Teacher UX Designer

Customer Service Representative in Other Cities

Jönköping (Jönköpings län) Helsingborg (Skåne län) Linköping (Östergötlands län) Lund (Skåne län) Malmö (Skåne län) Västerås (Västmanlands län) Stockholm (Stockholms län) Uppsala (Uppsala län)
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What Does a Customer Service Representative Do?

Customer service representatives are the voice of a company: they answer questions, resolve complaints, process orders and returns, and turn frustrated customers into loyal ones. The work spans phone, email, chat and in-person counters.

Customer Service Representative Salary in Gothenburg

The median salary for a Customer Service Representative in Gothenburg is SEK 384,000 per year. The range is SEK 328K - SEK 445K (P10: SEK 294,000, P90: SEK 535,200). (SCB 2025) Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Cost of living in Gothenburg is moderate compared to other cities.

Most In-Demand Skills

Active Listening Clear Communication Patience CRM Tools Conflict Resolution Multitasking

The Gothenburg Job Market

Automotive and manufacturing, ports and logistics, engineering, and services. An industrial and automotive hub with strong ports, engineering, and services hiring.

Top industries: Automotive & Manufacturing, Ports & Logistics, Engineering, Services.

Compact city with excellent tram network; most commutes under 30 minutes.

Career Path & 2026 Trends

Customer service reps move up to team lead, quality coach or customer success roles, or branch into sales, operations and account management. AI chatbots absorb the simple tickets, so 2026 hiring concentrates on agents who can handle complex, emotionally charged cases — empathy is the differentiator, not speed.

Interview Tip

Tell the story of one angry customer you turned around: what they said, what you did, and what they said afterwards. Specifics beat adjectives.

How to Find a Customer Service Representative Job in Gothenburg?

iampro.io aggregates listings from 40+ sources (Arbetsförmedlingen, Indeed, LinkedIn, and more) and uses AI to analyze each posting against your profile. With 18 current Customer Service Representative listings in Gothenburg, you get honest match scores, red flag detection, and personalized CV advice — all for free.

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