Customer Service Representative Jobs in Chicago

19 positions available in IL. Midwest powerhouse with 280K+ finance, tech, and manufacturing jobs

Customer Service Specialist

SORACOM • Chicago, Chicago, Illinois, United States

remote

Customer Service Associate I

Family Dollar • Chicago, IL, US

onsite
$16,000 - $17,000

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Bilingual Customer Service - State Farm Agent Team Member

Confidential • Chicago, IL, US

onsite
$55,000 - $75,000

Manager, Customer Support

Intercom • Chicago, Illinois

hybrid

Customer Service Rep(02985) - 5401 s. harlem ave

Domino's • Chicago, IL, US

onsite

Budtender / Customer Service Representative

guaranteed dispensary • Chicago, IL, US

onsite
$20,000 - $25,000
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Related Roles in Chicago

UX Designer Graphic Designer Retail Sales Associate Cashier

Customer Service Representative in Other Cities

New York (NY) Los Angeles (CA) Houston (TX) Phoenix (AZ)

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What Does a Customer Service Representative Do?

Customer service representatives are the voice of a company: they answer questions, resolve complaints, process orders and returns, and turn frustrated customers into loyal ones. The work spans phone, email, chat and in-person counters.

Customer Service Representative Salary in Chicago

Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Cost of living in Chicago is moderate compared to other cities.

Most In-Demand Skills

Active Listening Clear Communication Patience CRM Tools Conflict Resolution Multitasking

The Chicago Job Market

Midwest powerhouse with 280K+ finance, tech, and manufacturing jobs. Chicago's growing fintech and SaaS sector is attracting talent seeking lower costs than coastal cities.

Top industries: Finance, Manufacturing, Technology, Professional Services.

Strong public transit network with Metra regional connectivity supporting hybrid work patterns.

Career Path & 2026 Trends

Customer service reps move up to team lead, quality coach or customer success roles, or branch into sales, operations and account management. AI chatbots absorb the simple tickets, so 2026 hiring concentrates on agents who can handle complex, emotionally charged cases — empathy is the differentiator, not speed.

Interview Tip

Tell the story of one angry customer you turned around: what they said, what you did, and what they said afterwards. Specifics beat adjectives.

How to Find a Customer Service Representative Job in Chicago?

iampro.io aggregates listings from 40+ sources (Indeed, LinkedIn, Glassdoor, and more) and uses AI to analyze each posting against your profile. With 19 current Customer Service Representative listings in Chicago, you get honest match scores, red flag detection, and personalized CV advice — all for free.

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