Leiter:in Customer Service Verkauf Bahninfrastruktur
SBB CFF FFS • Region Bern Mittelland (BE/SO/AG)
121 positions available in Bern. Showing the 24 best matches below. Federal government, services, healthcare, and a broad employer base
SBB CFF FFS • Region Bern Mittelland (BE/SO/AG)
Arthrex • Bern, BE, CH
Raiffeisenbank Grauholz • Bern / Berne, Switzerland
Banque Raiffeisen • Bern / Berne, Switzerland
CARBAGAS AG • Bern / Berne, Switzerland
Express Personal AG • Bern / Berne, Switzerland
Universal-Job AG • Bern
Miduca AG • Bern
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Universal-Job AG • Bern
Transa Backpacking AG • Bern, BE, CH
Allianz Suisse Generalagenturen • Region Bern
Dialog Personal AG • Bern
Workmanagement AG • Bern
Berner Kantonalbank AG • Bern
Berner Kantonalbank AG • Bern-Bundesplatz
Sonic Suisse Labs SA • Bern
Sonic Suisse Labs SA • Bern
ParMag AG • Bern
Next Job Abroad • Bern, Canton of Bern, Switzerland
Raiffeisenbank Bern • Bern
Pensionskasse MOBIL • Bern
Visana Services AG • Bern
Coop Depositenkasse • Bern Ryflihof
Express Personal AG • Bern
Customer service representatives are the voice of a company: they answer questions, resolve complaints, process orders and returns, and turn frustrated customers into loyal ones. The work spans phone, email, chat and in-person counters.
The median salary for a Customer Service Representative in Bern is CHF 69,500 per year. The range is CHF 59K - CHF 81K. (BFS 2025) Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Cost of living in Bern is very high compared to other cities.
Federal government, services, healthcare, and a broad employer base. The federal capital, with a stable base of government, services, and healthcare jobs.
Top industries: Government, Services, Healthcare, Industry.
BVB provides transit; government and corporate culture supports flexible work arrangements.
Customer service reps move up to team lead, quality coach or customer success roles, or branch into sales, operations and account management. AI chatbots absorb the simple tickets, so 2026 hiring concentrates on agents who can handle complex, emotionally charged cases — empathy is the differentiator, not speed.
Tell the story of one angry customer you turned around: what they said, what you did, and what they said afterwards. Specifics beat adjectives.
iampro.io aggregates listings from 40+ sources (arbeit.swiss, Indeed, LinkedIn, and more) and uses AI to analyze each posting against your profile. With 121 current Customer Service Representative listings in Bern, you get honest match scores, red flag detection, and personalized CV advice — all for free.
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