27 positions available in Baltimore. Showing the 13 best matches below. Healthcare, government, ports and logistics, education, and life sciences
Southwest Airlines • Baltimore, MD, US
Confidential • Baltimore, MD, US
NoGigiddy • Baltimore, Maryland, United States
Confidential • Baltimore, MD, US
Benesch • Baltimore, MD
Onelineage • Baltimore, MD (5300 Holabird Ave)
Carvana • Baltimore, MD
Carvana • Baltimore, MD
Connect ChatGPT or Claude to iampro.io and it works from your real career, not from scratch — finding the Customer Service Representative roles that fit in Baltimore, tailoring every application, getting you interview-ready. Your data, your control.
Get startedCareFirst BlueCross BlueShield • Baltimore, MD, US
MyEyeDr. • Baltimore, MD, US
KFC • Baltimore, MD, US
Destinationknot • Baltimore, Maryland
Usasurveyjob • Baltimore, Maryland
Customer service representatives are the voice of a company: they answer questions, resolve complaints, process orders and returns, and turn frustrated customers into loyal ones. The work spans phone, email, chat and in-person counters.
The median salary for a Customer Service Representative in Baltimore is $41,758 per year. The range is $34K - $52K (P10: $30,824, P90: $65,280). (BLS OEWS 2025) Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Cost of living in Baltimore is moderate compared to other cities.
Healthcare, government, ports and logistics, education, and life sciences. Healthcare and government anchor a market with strong ports, logistics, and life sciences.
Top industries: Healthcare, Government & Defense, Ports & Logistics, Life Sciences.
MTA provides transit to surrounding areas; research and defense contractor culture supports remote work.
Customer service reps move up to team lead, quality coach or customer success roles, or branch into sales, operations and account management. AI chatbots absorb the simple tickets, so 2026 hiring concentrates on agents who can handle complex, emotionally charged cases — empathy is the differentiator, not speed.
Tell the story of one angry customer you turned around: what they said, what you did, and what they said afterwards. Specifics beat adjectives.
iampro.io aggregates listings from 40+ sources (Indeed, LinkedIn, and more) and uses AI to analyze each posting against your profile. With 27 current Customer Service Representative listings in Baltimore, you get honest match scores, red flag detection, and personalized CV advice — all for free.
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