Business Office Manager

FE1 Full\-time Previous experience working in a Skilled or Long\-term Care facility needed! **OVERVIEW:** Sapphire Health Services specializes in providing comprehensive care and living solutions tailored to meet the diverse needs of seniors and individuals requiring specialized support. With a commitment to excellence and a passion for exceptional care, we offer a range of services designed to promote independence, dignity, and well\-being at every stage of life. We are committed to enhancing the quality of life for our residents and pride ourselves on fostering a warm and supportive environment where personalized care is tailored to meet specific needs. Sapphire Health Services is currently seeking a dedicated individual to join our team and uphold our commitment to excellence.: **JOB SUMMARY:** The Business Office Manager is responsible for overseeing the day\-to\-day business operations of the community, ensuring efficient administrative, financial, human resources, and customer service functions. This position serves as a key member of the leadership team and supports residents, families, employees, vendors, and regulatory agencies while maintaining compliance with company policies and applicable regulations. The Business Office Manager oversees accounts receivable, resident financial services, payroll processes, admissions documentation, human resources administration, and office operations to support the delivery of exceptional resident care and service. **RESPONSIBILITIES:** * Manage accounts receivable functions including resident billing, collections, payment processing, and account reconciliation. * Monitor outstanding balances and work with residents, families, responsible parties, and agencies to resolve account issues. * Assist residents and families with financial documentation, insurance information, and payment arrangements. * Process deposits and maintain accurate financial records. * Coordinate wi