Customer Service Representative Jobs in Rouen

5 positions available in Rouen. Showing the 2 best matches below. Port and logistics, chemical industry, healthcare, and services

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Conseiller Clientèle et conseil client (H/F)

FRADECCO TRANSPORT • 76 - Rouen

onsite 22d ago
~ €42,300 - €67,800
location_onSee the building on the employer map
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Conseiller Clientèle Professions Libérales

FRSociété Générale • Rouen, Normandy, France

hybrid 16d ago
~ €42,300 - €67,800
location_onSee the building on the employer map

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Related Roles in Rouen

Receptionist Retail Sales Associate Consultant Sales Representative Teacher Cashier

Customer Service Representative in Other Cities

Beauvais (Hauts-de-France) Amiens (Hauts-de-France) Caen (Normandie) Paris (Île-de-France) Lille (Hauts-de-France) Laval (Pays de la Loire) Reims (Grand Est) Tours (Centre-Val de Loire) Angers (Pays de la Loire) Rennes (Bretagne)
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What Does a Customer Service Representative Do?

Customer service representatives are the voice of a company: they answer questions, resolve complaints, process orders and returns, and turn frustrated customers into loyal ones. The work spans phone, email, chat and in-person counters.

Customer Service Representative Salary in Rouen

The median salary for a Customer Service Representative in Rouen is €26,142 per year. The range is €21K - €40K. (offers-geo 2025) Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Cost of living in Rouen is moderate compared to other cities.

Most In-Demand Skills

Active Listening Clear Communication Patience CRM Tools Conflict Resolution Multitasking

The Rouen Job Market

Port and logistics, chemical industry, healthcare, and services. Ports, industry, and healthcare anchor a Seine-valley market with broad services hiring.

Top industries: Ports & Logistics, Chemical Industry, Healthcare, Services.

TCAR provides local transit; industrial tech culture increasingly supports flexible work arrangements.

Career Path & 2026 Trends

Customer service reps move up to team lead, quality coach or customer success roles, or branch into sales, operations and account management. AI chatbots absorb the simple tickets, so 2026 hiring concentrates on agents who can handle complex, emotionally charged cases — empathy is the differentiator, not speed.

Interview Tip

Tell the story of one angry customer you turned around: what they said, what you did, and what they said afterwards. Specifics beat adjectives.

How to Find a Customer Service Representative Job in Rouen?

iampro.io aggregates listings from 40+ sources (France Travail, Indeed, LinkedIn, and more) and uses AI to analyze each posting against your profile. With 5 current Customer Service Representative listings in Rouen, you get honest match scores, red flag detection, and personalized CV advice — all for free.

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