Customer Service Manager
Morris South • Charlotte, US
54 positions available in Charlotte. Showing the 19 best matches below. Banking, energy, logistics, healthcare, and a fast-growing services market
Morris South • Charlotte, US
2Ulaundry • Charlotte, NC
2Ulaundry • Charlotte, NC
NoGigiddy • Charlotte, North Carolina, United States
Sherwin-Williams • Charlotte, NC, US
Baldwin • Charlotte, North Carolina, US
CPI Security • Charlotte, North Carolina, United States
Ameriprise • Charlotte, North Carolina
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Destinationpet • Pet Palace Charlotte South- Charlotte, NC
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Labcorp • Charlotte NC
Uhaul • Charlotte, North Carolina
Denali • Charlotte, NC
Intelogix • Charlotte, NC
Destinationknot • Charlotte, North Carolina
Usasurveyjob • Charlotte, North Carolina
Airtron • Charlotte, NC
Customer service representatives are the voice of a company: they answer questions, resolve complaints, process orders and returns, and turn frustrated customers into loyal ones. The work spans phone, email, chat and in-person counters.
The median salary for a Customer Service Representative in Charlotte is $38,483 per year. The range is $31K - $47K (P10: $28,406, P90: $60,160). (BLS OEWS 2025) Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Cost of living in Charlotte is moderate compared to other cities.
Banking, energy, logistics, healthcare, and a fast-growing services market. Banking anchors a fast-growing market also strong in energy, logistics, and healthcare.
Top industries: Banking & Finance, Energy, Logistics, Healthcare.
CATS light rail expanding; banking and corporate culture supports flexible remote work arrangements.
Customer service reps move up to team lead, quality coach or customer success roles, or branch into sales, operations and account management. AI chatbots absorb the simple tickets, so 2026 hiring concentrates on agents who can handle complex, emotionally charged cases — empathy is the differentiator, not speed.
Tell the story of one angry customer you turned around: what they said, what you did, and what they said afterwards. Specifics beat adjectives.
iampro.io aggregates listings from 40+ sources (Indeed, LinkedIn, and more) and uses AI to analyze each posting against your profile. With 54 current Customer Service Representative listings in Charlotte, you get honest match scores, red flag detection, and personalized CV advice — all for free.
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