Customer Service Representative Jobs in Charlotte

20 positions available in NC. Banking and tech center with 260K+ finance, IT, and corporate jobs

Customer Support Advisor

Cpisecurity • Charlotte, North Carolina, United States

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Seasonal Customer Service Representative - Southpark

Nordstrom • Charlotte, NC, US

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$16,000 - $17,000

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Customer Service & Sales Team Member

Paratus Marketing, Inc • Charlotte, NC, US

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$1,000 - $2,050

CSR - Customer Service Representative/Production (Sign Industry)

FASTSIGNS #112201 • Charlotte, NC, US

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$16,000 - $20,000

Customer Service Rep(08916) - 6420 B1 Rea Road

Domino's • Charlotte, NC, US

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$10,000 - $12,000

Customer Service Rep(08834) - 12925 Albemarle Rd

Domino's • Charlotte, NC, US

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Related Roles in Charlotte

UX Designer Graphic Designer Retail Sales Associate Cashier

Customer Service Representative in Other Cities

Miami (FL) Minneapolis (MN) Raleigh (NC) Detroit (MI)

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What Does a Customer Service Representative Do?

Customer service representatives are the voice of a company: they answer questions, resolve complaints, process orders and returns, and turn frustrated customers into loyal ones. The work spans phone, email, chat and in-person counters.

Customer Service Representative Salary in Charlotte

Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Cost of living in Charlotte is moderate compared to other cities.

Most In-Demand Skills

Active Listening Clear Communication Patience CRM Tools Conflict Resolution Multitasking

The Charlotte Job Market

Banking and tech center with 260K+ finance, IT, and corporate jobs. Charlotte's banking dominance and growing tech talent make it a major second-city option for East Coast companies.

Top industries: Finance & Banking, Information Technology, Corporate Services, Healthcare.

CATS light rail expanding; banking and corporate culture supports flexible remote work arrangements.

Career Path & 2026 Trends

Customer service reps move up to team lead, quality coach or customer success roles, or branch into sales, operations and account management. AI chatbots absorb the simple tickets, so 2026 hiring concentrates on agents who can handle complex, emotionally charged cases — empathy is the differentiator, not speed.

Interview Tip

Tell the story of one angry customer you turned around: what they said, what you did, and what they said afterwards. Specifics beat adjectives.

How to Find a Customer Service Representative Job in Charlotte?

iampro.io aggregates listings from 40+ sources (Indeed, LinkedIn, Glassdoor, and more) and uses AI to analyze each posting against your profile. With 20 current Customer Service Representative listings in Charlotte, you get honest match scores, red flag detection, and personalized CV advice — all for free.

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