18 positions available in Boston. Showing the 9 best matches below. Healthcare, universities, finance, and life sciences power a high-skill market
Burjline Builders • Boston, US
NoGigiddy • Boston, Massachusetts, United States
Walgreens • East Boston, MA, US
Nordstrom • Boston, MA
Workato • Boston, Massachusetts; Denver, Colorado; New York, New York; Palo Alto, California; San Francisco, California
Delta Air Lines • Boston, MA, US
Suno • Boston
Destinationknot • Boston, Massachusetts
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Get startedUsasurveyjob • Boston, Massachusetts
Customer service representatives are the voice of a company: they answer questions, resolve complaints, process orders and returns, and turn frustrated customers into loyal ones. The work spans phone, email, chat and in-person counters.
The median salary for a Customer Service Representative in Boston is $49,946 per year. The range is $41K - $62K (P10: $36,868, P90: $78,080). (BLS OEWS 2025) Typical US salary range: $32K - $48K. In Europe: €22K - €32K. Cost of living in Boston is very high compared to other cities.
Healthcare, universities, finance, and life sciences power a high-skill market. Hospitals and universities anchor a high-skill market strong in finance and life sciences.
Top industries: Healthcare, Education & Research, Finance, Life Sciences.
Excellent MBTA public transit; prestigious companies offer competitive remote options for talent retention.
Customer service reps move up to team lead, quality coach or customer success roles, or branch into sales, operations and account management. AI chatbots absorb the simple tickets, so 2026 hiring concentrates on agents who can handle complex, emotionally charged cases — empathy is the differentiator, not speed.
Tell the story of one angry customer you turned around: what they said, what you did, and what they said afterwards. Specifics beat adjectives.
iampro.io aggregates listings from 40+ sources (Indeed, LinkedIn, and more) and uses AI to analyze each posting against your profile. With 18 current Customer Service Representative listings in Boston, you get honest match scores, red flag detection, and personalized CV advice — all for free.
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