Customer Service Representative - Patient Registration

**Location: Ascension St. Vincent Heart Center** **Shift: Monday \-Thursday 8:00 PM \- 6:00 AM (rotating weekends/holidays)** Ready to start a meaningful career in healthcare \- even if you’ve never worked in the field before? Join **R1** , the leading provider of technology\-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. At R1, you’ll be part of a mission\-driven team that blends advanced technology with real\-world service to create exceptional patient experiences. As a **Patient Registration Customer Service Representative** in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You’ll: * Help patients navigate the registration process * Answer questions with confidence, clarity, and compassion * Gather accurate information quickly in a fast\-paced environment * Build trust with patients during moments when they may be scared, confused, or overwhelmed No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career. **Why You’ll Love This Job** Make a Real Difference : Patients lean on you for support and reassurance. You’ll be more than a data collector \- you’ll be a calm, helpful presence during stressful times. Learn Healthcare from the Ground Up : From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills that open the door to long\-term career growth. Fast\-Paced, Never Boring : You’ll move between computer screens, phone calls, and in‑person interactions \- balancing accuracy with compassion while working alongside clinicians and emergency staf