Host - Creve Coeur

**Purpose** To welcome and accommodate each guest in a manner that ensures an exceptional dining experience and encourages continued patronage. FRCG requires sincere dedication from all Team Members to deliver outstanding service and hospitality. **Key Responsibilities** * Greet and welcome guests promptly upon arrival with a friendly and professional demeanor * Accurately manage guest seating, including maintaining wait lists and providing realistic wait times * Escort guests to tables and inform them of their server’s name and any LTO’s as appropriate * Anticipate guest needs (high chairs, booster seats, booth/table preferences) to enhance the guest experience * Maintain accurate floor charts and rotation to ensure fair and efficient seating of servers * Maintain awareness of table availability and server rotation at all times * Answer phones and provide accurate information regarding hours, location, menu items, and general inquiries * Assist with maintaining restaurant flow by coordinating with servers and management * Support team operations by assisting with pre\-bussing tables, wiping and resetting tables, refilling beverages as needed * Bus and reset tables promptly to maintain seating availability * Maintain cleanliness of the host stand, lobby area, and general restaurant areas, including floors, restrooms, doors, and windows * Complete all assigned side work duties * Monitor guest satisfaction and communicate any concerns or complaints to Management prior to the guest leaving * Provide a sincere farewell and invite guests to return **Physical Requirements** * Ability to communicate clearly in English (100%) * Ability to stand and walk for extended periods (2–8 hours) (100%) * Ability to reach, bend, stoop, wipe, and lift to 60 lbs. (80%) **Qualifications** * Must be at least 16 years of age * Friendly, outgoing personality with a positive and professional demeanor * Strong problem\-solving skills and ability to remain calm under pressure * Abi