Server - Creve Coeur

**Purpose** To serve each guest in a manner that ensures an exceptional dining experience and encourages continued patronage. FRCG requires sincere dedication from all Team Members to deliver outstanding service and hospitality. **Key Responsibilities** * Greeting guests within one minute of being seated * Work effectively in a team environment and communicate clearly with guests and fellow Team Members * Introduce yourself by name and demonstrate strong salesmanship through menu knowledge, presentation, and suggestive selling * Serve food and beverages in a courteous, accurate, and timely manner * Provide responsible alcohol service in accordance with company policies and all state and local regulations * Accurately and promptly enter orders to follow table to terminal guidelines * Assist with seating guests and answering phones when the host staff are unavailable * Pre\-bus tables in your section and nearby areas; maintain a “full hands in, full hands out” approach * Run food, refill beverages, and complete side work throughout the shift * Consistently offer appetizers, fried rice, and desserts to every guest * Process guest payments accurately and promptly * Bus and reset tables promptly * Maintain general cleanliness of the restaurant, your assigned section, including floors, dining room, BOH, restrooms, doors, and windows * Complete all assigned side work duties * Monitor guest satisfaction and report any concerns or complaints to Management before the guest leaves * Provide a sincere farewell and invite guests to return **Physical Requirements** * Ability to communicate clearly in English (100%) * Ability to stand and walk for extended periods (2–12 hours) (100%) * Ability to reach, bend, stoop, wipe, and lift up to 60 lbs. (80%) **Qualifications** * Must be at least 18 years old to serve alcohol, or as required by state regulations * Friendly, outgoing personality with a positive demeanor * Strong problem\-solving skills and ability to remain calm