Medical Receptionist / Patient Care Coordinator

**About Us** We are a physician\-owned concierge and longevity medical practice dedicated to providing exceptional, personalized care. Our office combines traditional internal medicine with cutting\-edge preventive, regenerative, hormone optimization, medical weight loss, IV therapy, and wellness services in a welcoming, patient\-focused environment. Our facility also performs veteran disability exams. Our facility also performs medical disability evaluations for U.S. military veterans. We are seeking an energetic, compassionate, and highly organized individual who enjoys building relationships with patients and takes pride in delivering outstanding customer service. This is much more than a typical front desk position. We are looking for someone who wants to become an important part of our team and grow with our practice. **Responsibilities** * Welcome patients and provide an exceptional first impression * Answer phones and respond to patient messages professionally * Schedule appointments and coordinate provider schedules * Register new patients and verify demographic information * Process payments and explain office policies * Manage electronic medical records (PatientNow experience is a plus) * Prepare physician\-dispensed medications by accurately printing patient labels, packaging orders, and preparing shipments according to office procedures * Assist with patient communication through phone, text, email, and portal * Maintain a clean, organized, and professional reception area * Support administrative and clinical staff as needed * Help patients understand available wellness, longevity, and aesthetic services **Qualifications** * Medical office experience is a plus but not required. We are willing to train the right individual who is organized, dependable, and provides exceptional customer service. * Excellent communication and interpersonal skills * Professional appearance and positive attitude * Outstanding customer service skills * Strong organizati