Treatment Coordinator (Dental & Medical Aesthetics Concierge)

Exquisite Dentistry \& Medical Aesthetics is seeking an experienced, polished, and patient\-focused **Practice Coordinator** to join our high\-end concierge practice in Melrose, MA. Our practice combines advanced cosmetic and restorative dentistry with aesthetic services, delivering exceptional results and a premium patient experience in a warm, welcoming environment. The practice emphasizes personalized care, advanced technology, and a commitment to helping patients achieve confident smiles. We are looking for a motivated professional who excels at patient relationship management, treatment coordination, lead conversion, and creating a luxury hospitality experience from the first interaction through treatment completion. **Compensation \& Benefits** * $27–$30 per hour (based on experience) * Generous performance\-based bonus opportunities * Medical insurance * In\-house dental care benefits * Complimentary and discounted aesthetic treatments * Retirement plan * Paid Time Off (PTO) * Parental leave * Professional development assistance * Growth opportunities within a thriving, patient\-centered practice **What You'll Do** **Patient Experience \& Concierge Service** * Welcome and assist patients with a warm, professional, high\-touch approach * Deliver a luxury patient experience at every touchpoint * Manage front desk and reception responsibilities * Coordinate appointments and follow\-up communications * Answer phones, emails, and patient inquiries promptly and professionally **Treatment Coordination \& Consultations** * Conduct aesthetic consultations and discuss treatment options * Present and explain dental and medical aesthetic treatment plans * Educate patients on procedures, financing, and scheduling * Track treatment acceptance and assist patients through the decision\-making process * Coordinate comprehensive care plans across dental and aesthetic services **Lead Management \& Practice Growth** * Convert incoming leads into scheduled consultations