Customer Service - Bank Sales & Service

<p><b>Why USAA?</b></p> <p>At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.</p> <p></p> <p>Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.</p> <p></p> <p>We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.</p> <p></p> <p></p> <p><b>The Opportunity</b></p> <div></div> <div><p><b>It is all about learning and growing. </b>Our Bank Customer <b>Service &amp; Sales</b> role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid three-month training program includes all training materials, class discussions, hands-on training, and e-learning modules. Our <b>in-office development program</b> provides the training you need and the encouragement to create a proactive and independent support style to service our membership.</p><p></p><p>We are currently seeking dedicated professionals to <b>work in our Phoenix </b>office for future customer service and sales opportunities in 2026. The office is located at <b>Norterra Dr. (Happy Valley) and I-17</b>. We have various schedules ranging from 6:00 am to 10:00 pm local time. These roles include a <b>shift differential of 15%</b> for any weekday hours worked after 6:00 pm and any hours worked on Saturday or Sunday. Weekly work schedules vary and will include one weekend day. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. <b>Relocation assistance </b><b>is not</b> available for this position.</p><p>