Retail Sales Associate

**Job Summary** A Metro by T\-Mobile Sales Representative is responsible for delivering excellent customer service while driving sales of wireless products, services, and accessories. This role focuses on meeting sales targets, building customer relationships, and providing personalized solutions in a fast\-paced retail environment. **Key Responsibilities** * Greet customers and identify their needs in a friendly, professional manner * Recommend and sell phones, service plans, and accessories * Meet or exceed individual and store sales targets * Process activations, upgrades, bill payments, and account changes * Demonstrate product features and explain promotions clearly * Upsell and cross\-sell to maximize revenue opportunities * Handle customer concerns and resolve issues efficiently * Maintain a clean, organized, and fully stocked store environment * Stay up to date on new products, promotions, and technology trends **Qualifications \& Skills** * Previous retail or sales experience preferred (wireless experience is a plus) * Strong communication and interpersonal skills * Sales\-driven with a competitive mindset * Ability to work in a fast\-paced environment * Basic computer and POS system knowledge * Strong problem\-solving and customer service skills * Reliable, punctual, and team\-oriented * Flexibility to work weekends, evenings, and holidays **Compensation \& Benefits** * Hourly base pay \+ ***commission (uncapped earning potential)*** * ***Bonuses, spiffs, and sales incentives*** * Employee discounts on devices and plans * Career growth opportunities * Flexible scheduling options (***According to business need***) **Work Environment** * Retail store setting * High\-energy, target\-driven atmosphere * Standing for long periods and interacting with customers throughout the day **What Success Looks Like** * Consistently hitting or exceeding sales goals * Strong accessory and feature attachment rates * High customer satisfaction and repeat business *