Sales Commissions & Accounts Receivable Coordinator

<div class="content-intro"><p></p> <p><strong>About Bell Bros:</strong></p> <p>At Bell Brothers Plumbing, Heating &amp; Air, we are your gateway to a rewarding career in HVAC and plumbing services! We are proud to be a leading provider of heating, ventilation, air conditioning, windows, and plumbing solutions, and we believe that our success is rooted in the dedicated and passionate team members who make it all possible. We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits.</p> <p></p></div><h2><span style="font-size: 12pt;">The Role</span></h2> <p><span style="font-size: 10pt;">The Accounts Receivable &amp; Commissions Coordinator manages the accurate and timely processing of sales commissions, installer task pay, accounts receivable, payment reconciliation, and ServiceTitan administration. Working across Sales, Installation, Payroll, Accounting, and Operations, this role helps ensure employee compensation, customer payments, financing activity, and financial records are processed accurately and in accordance with company policies.</span></p> <p><span style="font-size: 10pt;">This role is well suited to a detail-oriented professional with strong analytical and organizational skills and experience in commissions, performance or task-based pay, financing, payment processing, accounts receivable, reconciliation, and payroll support. The Coordinator also supports reporting, administrative projects, system data integrity, and cross-department initiatives.</span></p> <h2><span style="font-size: 12pt;">Key Responsibilities</span></h2> <h3><span style="font-size: 12pt;">Sales Commissions</span></h3> <ul> <li style="font-size: 10pt;" value="1"><span style="font-size: 10pt;">Maintain a thorough understanding of commission pay plans for HVAC, Window, Plumbing and Drain, and Electrical sales.</span></li> <li style="font-size: 10pt;" value="2"><span style="font-size: 10pt;">Accurately calculate commissions according to approved compensation plans.</span></li> <li style="font-size: 10pt;" value="3"><span style="font-size: 10pt;">Apply approved drops, discounts, dealer fees, and financing impacts correctly when calculating commissions.</span></li> <li style="font-size: 10pt;" value="4"><span style="font-size: 10pt;">Understand financing structures and ensure dealer fees are properly treated as allowable commission reductions when applicable.</span></li> <li style="font-size: 10pt;" value="5"><span style="font-size: 10pt;">Enter commission adjustments into ServiceTitan for Comfort Advisors and technicians.</span></li> <li style="font-size: 10pt;" value="6"><span style="font-size: 10pt;">Verify all customer payments have been received prior to releasing commissions.</span></li> <li style="font-size: 10pt;" value="7"><span style="font-size: 10pt;">Partner with Sales Management to investigate and resolve commission discrepancies, corrections, and missed items.</span></li> <li style="font-size: 10pt;" value="8"><span style="font-size: 10pt;">Maintain complete documentation supporting commission calculations, approvals, and adjustments.</span></li> <li style="font-size: 10pt;" value="9"><span style="font-size: 10pt;">Ensure all commissions are processed accurately and submitted on time for payroll.</span></li> </ul> <h3><span style="font-size: 12pt;">Installer Task Pay</span></h3> <ul> <li style="font-size: 10pt;" value="1"><span style="font-size: 10pt;">Maintain a full understanding of installer task pay structures across all installation departments.</span></li> <li style="font-size: 10pt;" value="2"><span style="font-size: 10pt;">Accurately calculate installer task pay based on completed work and approved task rates.</span></li> <li style="font-size: 10pt;" value="3"><span style="font-size: 10pt;">Enter and verify task pay in ServiceTitan for all installation departments.</span></li> <li style="font-size: 10pt;" value="4"><span style="font-size: 10pt;">Review task pay submissions for completeness and accuracy.</span></li> <li style="font-size: 10pt;" value="5"><span style="font-size: 10pt;">Work closely with Installation Management to identify and correct discrepancies, omissions, or errors in task pay.</span></li> <li style="font-size: 10pt;" value="6"><span style="font-size: 10pt;">Ensure task pay is submitted accurately and on time for payroll processing.</span></li> </ul> <h3><span style="font-size: 12pt;">Terminated Employee Commissions &amp; Performance Pay</span></h3> <ul> <li style="font-size: 10pt;" value="1"><span style="font-size: 10pt;">Coordinate with HR, Management, and Payroll on any commissions or performance pay owed to terminated employees prior to their final checks.</span></li> <li style="font-size: 10pt;" value="2"><span style="font-size: 10pt;">Track outstanding commissions or performance pay for terminated employees until fully paid.</span></li> </ul> <h3><span style="font-size: 12pt;">Accounts Receivable</span></h3> <ul> <li style="font-size: 10pt;" value="1"><span style="font-size: 10pt;">Post and reconcile incoming payments in ServiceTitan and accounting systems.</span></li> <li style="font-size: 10pt;" value="2"><span style="font-size: 10pt;">Coordinate with Installation Coordination to monitor aging reports and follow up on past-due balances.</span></li> <li style="font-size: 10pt;" value="3"><span style="font-size: 10pt;">Identify and remove invalid financing payments as appropriate.</span></li> <li style="font-size: 10pt;" value="4"><span style="font-size: 10pt;">Pull the Daily Huddle report, process all financing customers, and update the accounts receivable tracker with payments and required follow-ups.</span></li> <li style="font-size: 10pt;" value="5"><span style="font-size: 10pt;">Send a list of missing cash and checks from the previous day’s installation closeouts.</span></li> <li style="font-size: 10pt;" value="6"><span style="font-size: 10pt;">Work with department managers and Sales on installation cash-flow issues or financing concerns.</span></li> <li style="font-size: 10pt;" value="7"><span style="font-size: 10pt;">Prepare a list of cash and checks outstanding in the field for next-day meetings.</span></li> <li style="font-size: 10pt;" value="8"><span style="font-size: 10pt;">Work with the Installation and Energuys teams to process rebate payments as they are received.</span></li> <li style="font-size: 10pt;" value="9"><span style="font-size: 10pt;">Coordinate with Comfort Advisors to ensure Go Green loans are funded in a timely manner.</span></li> <li style="font-size: 10pt;" value="10"><span style="font-size: 10pt;">Assist with checking the safe for cash and check payments and applying, tracking, and batching those payments.</span></li> </ul> <h3><span style="font-size: 12pt;">ServiceTitan Administration</span></h3> <ul> <li style="font-size: 10pt;" value="1"><span style="font-size: 10pt;">Maintain accurate ServiceTitan profiles for technicians and office staff.</span></li> <li style="font-size: 10pt;" value="2"><span style="font-size: 10pt;">Set up and manage field payroll profiles.</span></li> <li style="font-size: 10pt;" value="3"><span style="font-size: 10pt;">Ensure data integrity across job types, service locations, and customer records.</span></li> <li style="font-size: 10pt;" value="4"><span style="font-size: 10pt;">Support internal teams with system updates.</span></li> <li style="font-size: 10pt;" value="5"><span style="font-size: 10pt;">Implement new workflows or updates as directed by Management.</span></li> </ul> <h3><span style="font-size: 12pt;">Cross-Department Coordination &amp; Support</span></h3> <ul> <li style="font-size: 10pt;" value="1"><span style="font-size: 10pt;">Assist the Internal Operations Manager with reporting and metric tracking.</span></li> <li style="font-size: 10pt;" value="2"><span style="font-size: 10pt;">Prepare regular summaries of accounts receivable, payroll, commissions, and system activity.</span></li> <li style="font-size: 10pt;" value="3"><span style="font-size: 10pt;">Communicate proactively regarding missing information, errors, or required approvals.</span></li> <li style="font-size: 10pt;" value="4"><span style="font-size: 10pt;">Support administrative duties as needed.</span></li> <li style="font-size: 10pt;" value="5"><span style="font-size: 10pt;">Assist with month-end inventory adjustments when required.</span></li> </ul> <h2><span style="font-size: 12pt;">Qualifications</span></h2> <ul> <li style="font-size: 10pt;" value="1"><span style="font-size: 10pt;">Experience with accounts receivable, payroll support, commission processing, performance pay, or task-based pay.</span></li> <li style="font-size: 10pt;" value="2"><span style="font-size: 10pt;">Strong working knowledge of ServiceTitan, including payment processing, employee profiles, payroll settings, or record administration.</span></li> <li style="font-size: 10pt;" value="3"><span style="font-size: 10pt;">Understanding of sales commission structures, financing impacts, payment reconciliation, and task-based pay systems.</span></li> <li style="font-size: 10pt;" value="4"><span style="font-size: 10pt;">Exceptional attention to detail and accuracy.</span></li> <li style="font-size: 10pt;" value="5"><span style="font-size: 10pt;">Strong organizational and time-management skills.</span></li> <li style="font-size: 10pt;" value="6"><span style="font-size: 10pt;">Ability to work cross-functionally with Sales, Installation, Payroll, Accounting, and Operations teams.</span></li> <li style="font-size: 10pt;" value="7"><span style="font-size: 10pt;">Strong problem-solving and communication skills.</span></li> <li style="font-size: 10pt;" value="8"><span style="font-size: 10pt;">Ability to manage confidential compensation information professionally.</span></li> </ul> <h2><span style="font-size: 12pt;">Physical Requirements</span></h2> <ul> <li style="font-size: 10pt;" value="1"><span style="font-size: 10pt;">Ability to remain in a stationary position and work at a computer for extended periods while performing the essential functions of the role.</span></li> <li style="font-size: 10pt;" value="2"><span style="font-size: 10pt;">Ability to operate standard office equipment and communicate effectively with colleagues across departments.</span></li> <li style="font-size: 10pt;" value="3"><span style="font-size: 10pt;">Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.</span></li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p><span style="color: rgb(236, 240, 241);">#BELLP</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Pay Range</div><div class="pay-range"><span>$24</span><span class="divider">&mdash;</span><span>$28 USD</span></div></div></div><div class="content-conclusion"><p></p> <p><em>We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act. &nbsp;&nbsp;</em></p> <p><a href="https://bellbroshvac.com/privacy-policy/">Bell Bros Privacy Policy</a></p> <p></p></div>