Dog Daycare & Boarding Operations Manager

SEARCHABLE JOB TITLE: Operations Manager – Hospitality \& Service \| $70,500–$75,000 JOB DESCRIPTION: You Know How to Manage a Rush. We Can Teach You the Dog Part. A call\-out leaves you short\-staffed. Three employees need direction at the same time. A customer has a problem that needs to be solved now. Something didn't get done on the previous shift. You're watching labor, maintaining standards, coaching employees, handling the unexpected—and somehow keeping the operation moving. **Sound familiar?** If you've successfully managed a busy restaurant, hospitality business, or other high\-volume service operation, you may already have much of the experience we're looking for. The Wags Club is looking for an experienced Operations Manager to help lead the day\-to\-day operation of our luxury dog daycare and boarding resort in West Los Angeles. **$70,500–$75,000 annual salary, depending on experience, plus monthly performance bonus.** Professional pet\-care experience is **not required**. We can teach you how our business cares for dogs. We're looking for someone who already knows how to **manage people and make a busy operation work.** What We Offer * $70,500–$75,000 annual salary, depending on experience * Monthly performance bonus when targets are met * Medical, dental, and vision benefits * Bring your dog to work at no cost * A key leadership role with real day\-to\-day authority and responsibility * The opportunity to improve systems and develop employees * Advancement opportunities as The Wags Club grows The Role Think of this as the operational partner to our General Manager. The General Manager oversees the location as a whole. You'll be deeply involved in what happens throughout the resort every day—employees, staffing, workflow, client service, dog care, training, cleanliness, communication, and the countless details that determine whether an operation actually works. If you've managed restaurants,