Office Assistant

**Job Overview** Ross Bending Dynamics is a precision mandrel\-tube\-bending manufacturer based in Bloomington, MN. We are family owned and currently implementing an ISO 9001:2015\-aligned quality management system as we build toward certification. We serve customers across aerospace, defense, medical, food\-grade equipment, and OEM industries. We are a small, tight\-knit team where every role has real impact. As Office Assistant, you are the operations backbone of the shop. You manage the inflow and outflow of paperwork that keeps production moving — orders into our ERP (JB2\) with full prints and documentation, vendor and customer communication, shipping and receiving, end of week reports, and the timekeeping data that feeds our payroll cycle. This is the first dedicated office hire at RBD — you'll have the chance to shape the role and grow with the company into the Office Manager seat. **Responsibilities** * Timekeeping administration each pay period — collect employee hours, verify against approved schedules, flag exceptions to the VP of Operations, and load verified hours into QuickBooks Online for the owner's payroll review and submission. * Enter customer orders into JobBoss2 (our manufacturing ERP) and build each job with prints, photos, and supporting documents attached for production traceability. * Enter accounts\-payable invoices and cut payment checks; reconcile against purchase orders. * Order raw material and consumables based on shop demand and reorder triggers; track vendor lead times. * Produce end of week production and shipping reports for the operations team. * Manage incoming customer communication on routine status questions; escalate to the VP of Operations or owner as appropriate. * Close completed orders in JB2 and update final notes / shipping confirmations / Invoicing in QuickbooksOnline. * Coordinate shipping and receiving paperwork — BOLs, packing slips, carrier scheduling, inbound material verification. * Scan prints and build the