Business Operations Specialist, Payment Proccessing

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting\-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast\-forward your career at Comcast. **Job Summary** This job leads the analysis and redesign of business processes to align with the company's vision. It involves translating technical concepts into process improvements and setting success metrics. The position also requires tracking these metrics and collaborating for continuous enhancement. Additionally, it involves mentoring staff and applying quality assurance practices to manage and resolve process issues effectively.**Job Description** **Core Responsibilities** * Leads analysis and design of existing and new business processes that span multiple areas of the organization, including Customer Operations, Sales Operations, Marketing, Training, Finance and Legal. * Develops scalable processes to support and benefit the Company's architecture vision. * Deconstructs technical concepts and metrics to facilitate process development. * Helps to define success metrics for each new system or process and establishes a plan to track, monitor and measure the success of those metrics. * Completes assessments of business processes and documents each of the following areas: problem statements, process flows, gap analyses and solution recommendations. * Develops repeatable and thus scalable, plans and processes in order to speed time to market and improve operational efficien