Medical Receptionist

**Description** **Job Title** Physical Rehabilitation Network (PRN) and its Family of Brands is seeking to recruit \& hire a Patient Services Representative. **About Us** PRN brings together some of the most trusted PT brands across the West and Central U.S. Whether in the clinic or behind the scenes, we’re all about personalized care, smart clinical insight, and making every patient feel supported from start to finish. **About the Role** As a Patient Service Representative at PRN Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. **Brand: Spine \& Sport Physical Therapy** **Pay: $18\-2\-0/hr (benefits offered)** **Schedule: Full\-time 40hrs/per week \- clinic is open M\-F 7am\-5pm** **Location: 5807 University Ave Ste 6, San Diego, CA 92115** **Duties \& Responsibilities** *Patient Interaction:* * Greet and welcome patients with professionalism and warmth. * Schedule appointments and manage patient inquiries both in person and over the phone. * Collect and verify patient information, insurance details, and necessary documentation accurately. * Help create a positive work environment and clinic culture by ensuring the patient’s needs are taken care of during transitional periods of therapy. Help provide customer service, a smile. *Administrative Support:* * Maintain patient records and ensure all documentation is complete and accurate. * Assist in keeping front office area neat, tidy and organized. * Coordinate with clinical staff to ensure seamless patient experience. * Assist front office with front office tasks when down time occurs including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc. *Communication and Coordination:* * Liaise effectively between patients, clinical staff, and other departments within the