Craft Manager North East Region

**Missions essentielles** ------------------------- **Craft Manager NAM (Northeast Region)** **Location:** New York, with flexibility to be based and work within a neighbouring state in the region **Introduction** As Craft Manager NAM, you will define and develop the craft business within the region while supporting the Group Craft Manager in delivering our growth ambitions and strategic plans. In this commercial role, you will manage existing and future customer accounts, strengthen partnerships, identify business opportunities, and drive sales growth across the craft brewing sector. This is an exciting opportunity to join a global organization and play a key role in expanding our presence within the North American craft market. **Key Responsibilities** * Deliver specialized support and service to new and existing customer accounts in line with company policies and procedures. * Develop and implement customer relationship management plans to identify, engage, and build strong relationships with key decision\-makers. * Promote and sell customer\-focused solutions by identifying the products and services that best meet customer needs, including appropriate quantities and product configurations. * Ensure all activities are conducted in accordance with company policies, procedures, regulatory requirements, and codes of conduct. * Secure bagged and bulk malt contracts with new and existing customers while protecting margins and responding to fluctuating barley prices. * Travel extensively throughout the region to meet current and prospective customers, secure new business, and represent the company at local and national trade shows and networking events. * Develop and execute an annual business plan for the region, including key account objectives, budgeted travel plans, and performance monitoring. * Collaborate closely with the Regional Craft Manager to review progress and identify opportuni