Front Desk/Concierge

**Description** The **Concierge/Front Desk** will support front desk operations at a luxury condominium building. It's a great opportunity to get hands\-on experience, as well as build your career in property management. Possesses strong communication, telephone, and customer service skills. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Assists with general concierge services and performs administrative clerical, Word and Excel document work. Walks the building premises as directed for monitoring purposes. **Work Schedule:** Wednesday\-Sunday from 6:30 am\-3:00 pm. **Compensation:** $18/hr *FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client’s property, the salary or wage will also be premised upon the client’s directive. The base pay range is subject to change and may be modified in the future.* **Your Responsibilities:*** Provides a warm welcome to residents and guests. * Register guest or vendor in our system * Announce all guests to resident for access. * Direct guest(s) to resident’s unit * Responds to resident’s request in a professional manner * Responds to emergency situations in a timely and efficient manner * Monitors and controls access to the building including camera system * Maintains daily log, records and forms * Maintains resident records and forms in FirstService Residential Connect. * Resolves and follows\-up on all complaints/issues * Provides general concierge services (Reservations, Directions, Computer Printing) * Performs assigned administrative clerical, word