Property Attendant

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. **Property Address:** **2301 Post Drive** **Indianapolis, Indiana 46219** The Property Attendant helps maintain a comfortable, safe, and quiet atmosphere for our guests. They also serve as the property’s emergency contact after office hours and assists guests as needed. The Property Attendant is not a security guard. As such, and as specified in the employee handbook, they are prohibited from possessing a firearm, or dangerous or deadly weapon ry while on InTown property. It is the function of the Property Attendant to be on alert for any safety/security issues or suspicious activity. If such events are observed , the Property Attendant must not interject themselves into the situation . Rather, t hey should contact the proper authorities or General Manager immediately . The Property Attendant is required to live on property during the term of employment and is required to follow all guidelines outlined in the “Terms of Guest Agreement” provided to guests. **Essential Duties and Responsibilities:** * Keep watch on the property when the office is closed. * Reports any safety or security issues to the General Manager, or local authorities/emergency service providers if warranted . * Respond to guest needs , complaints and/or concerns in a professional and courteous manner, both in person and on the phone after office hours. * Establish good communication and professional relationships with property guests. * Ensure that all storage and employee areas are secured nightly. * Obtain guest list nightly to ensure that only authorized guests are allowed access to rooms and the property. * Note any issues on Daily Action Plan for General Manager investigation. * Obtain a Vacant Room Report to ensure all vacant rooms are secured nightly. * Call General Manager or Regional Operations Manager immediately regardin