Client Services Associate

**Care Options for Kids** connects **leading pediatric specialists** with families to providebest\-in\-class pediatric nursing, therapy, and school\-based services. We seamlessly integrate into children’s lives by bringing individualized care to children where they live, work, and play. Our **pediatric specialists** are committed to providing **high\-quality pediatric** services that help children and families live their best lives. We empower our community of clinicians to meet children where they are by **providing the support and resources** necessary to decrease administrative burdens. This focus allows our clinicians to obtain optimal work\-life balance. We are looking for **a critical thinker** and **proactive** Client Service Associate that shares our dedication to quality and our genuine concern for the comfort and dignity of our clients. Position Types Available: **Full\-Time, In Office** **Client Service Associate responsibilities include:** * Coordinates and schedules referrals for new and existing home care services. * Provides continuity of care in coordinating referrals. * Communicates to each caregiver all pertinent information regarding client care. * Keeps caregiver calendars and client information accurate and current. * Communicates to the departmental Director all pertinent information regarding client/caregiver issues. * Routinely interact with personnel such as clients, family members, and care managers to facilitate home care services. **Comprehensive Ability to:** * Exhibit an eagerness to work in a team\-based environment, while taking independent responsibility for all referrals received. * Accept changes in duties or new assignments with a positive attitude in a fast\-paced environment. * Work with a sense of urgency while maintaining a high level of detail. * Use language that consistently reflects a thorough understanding of the home care industry. **Qualifications:** * High School Diploma or GED required; college d