Receptionist

<strong>Job Title: Remote Therapist Receptionist<br><br></strong>Location: Remote (EST)<br><br>Employment Type: Full-Time<br><br><strong>About The Role<br><br></strong>Evolve Psychiatry is seeking a compassionate, organized, and customer-service-oriented Remote Therapist Receptionist to support our growing team of licensed therapists. This individual serves as the primary administrative point of contact for therapy patients, ensuring a seamless experience from initial inquiry through ongoing treatment.<br><br>The ideal candidate is highly organized, empathetic, comfortable working in a fast-paced healthcare environment, and able to manage multiple priorities while maintaining exceptional patient care. This role requires excellent communication skills, attention to detail, and the ability to work independently in a fully remote environment.<br><br><strong>Responsibilities:<br><br></strong><ul><li> Answer phone calls and route inquiries appropriately</li><li> Schedule, confirm and modify appointments using our EMR system</li><li> Verify insurance information and collect copays</li><li> Communicate efficiently with therapists, patients, and other staff</li><li> Handle sensitive information with discretion and confidentiality<br><br></li></ul><strong>Qualifications:<br><br></strong><ul><li> Previous experience in a medical receptionist role working directly with therapists preferred</li><li> Experience in psychiatry or behavioral health</li><li> Proficient with electronic medical records and general computer skills</li><li> Strong organizational abilities and multitasking skills within a remote environment</li><li> Professional appearance/demeanor</li><li> Experience working in a fastpaced administrative environment</li><li> Strong computer proficiency<br><br></li></ul><strong>Success in This Role:</strong><strong>The Ideal candidate is someone who:<br><br></strong><ul><li> Enjoys helping patients and providing outstanding customer service. </li><li> Can confidently manage a high volume of phone calls and appointment scheduling. </li><li> Thrives in a fastpaced, remote environment. </li><li> Pays close attention to detail and follows processes consistently. </li><li> Communicates professionally with patients, therapists, and other team members. </li><li> Takes initiative and is comfortable solving problems independently. <br><br></li></ul><strong>Why Join Us?<br><br></strong><ul><li> Be a part of a respected and growing psychiatry practice</li><li> Work in a collaborative, missiondriven environment</li><li> Competitive pay and benefits package</li><li> Make a meaningful difference in patients' lives everday</li></ul><br/><br/>Please mention the word **GLADNESS** and tag RODcuOTkuMTQxLjE4Nw== when applying to show you read the job post completely (#RODcuOTkuMTQxLjE4Nw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.