Customer Service Representative

Description: Customer Service Representative **Quaker Valley Foods – Northeast Philadelphia, PA** Join our team and grow with us! Quaker Valley Foods, a leading refrigerated food distributor located in Northeast Philadelphia, is seeking an energetic and customer\-focused **Customer Service Representative** to support our diverse sales, purchasing, and customer service teams. * **Bilingual candidates are strongly preferred.** Key Responsibilities * Support sales, marketing, and customer service operations. * Receive and process customer orders accurately and efficiently. * Respond to customer inquiries by phone in a prompt, professional, and courteous manner. * Answer customer questions and assist with issue resolution. * Enter and maintain customer orders while ensuring a high level of customer satisfaction. * Assist the Credit Department with account setup, billing inquiries, returns, and collections issues. * Coordinate with the Transportation Department regarding late orders and delivery concerns. * Prepare and distribute daily and weekly reports as needed. * Maintain and update sales forms and related documentation. Benefits * Competitive Salary * 401(k) Plan * Health Insurance * Dental Insurance * Paid Time Off (PTO) If you're looking for an opportunity to build your career with a growing company and contribute to a collaborative team environment, we'd love to hear from you. Apply today! Requirements: Requirements * Ability to communicate effectively and professionally over the phone. * Strong communication skills with the ability to interact effectively at all levels. * Ability to work under pressure, meet deadlines, and manage multiple tasks simultaneously. * Strong attention to detail with the ability to prioritize, multitask, and maintain productivity. * High School Diploma or equivalent required. * Proficiency in Microsoft Office Suite. * Strong interpersonal skills and the ability to work effectively with a diverse workforce. * Commitme