Customer Service Representative - Comm/Data

Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. **In this role you will:** * Ensure every customer experience is top notch in quality * Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues * Take an active role in selling Graybar goods and services on inbound calls * Provide support on product selection and application * Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims **Skills \& Requirements** * Strong communication skills * Ability to handle a variety of customer situations with enthusiasm and tact * Some retail or counter sales experience preferred * High School education * 2 year or 4 year degree preferred **Compensation Details:** The expected pay rate for this position is starting at $18\.66 per hour depending on experience. **The** **Value of Graybar:** At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full\-time employees at Graybar may be eligible for a variety of benefits like: * Multiple plan options for **Medical, Dental, Vision,** and **Prescription Drug** benefits. * **Life Insurance** coverage for you and options for your family. * Save on expenses with **Flexible Spending Accounts**. * Enjoy our **Disability Benefits** at no cost to you. * Share in our success with P**rofit Sharing Plans**. * **401(k) Savings Plan** with company match to help secure your future. * **Paid Vacation** \& **Sick Days** to spend time away from work or in case of an illness. * Rest and recharge during our **Paid Holidays** throughout the year. * Take advantage of our **P