Part-Time Shipping and Retail Associate

This position generally works 18\-25 hours per week. POSITION SUMMARY: The Part\-Time Store Associate is an entry level, part\-time position that will work at FedEx Office’s retail stores. The Part\-Time Store Associate is knowledgeable in FedEx Office’s retail and shipping products and will work primarily in these areas to consistently deliver a positive customer experience. The Part\-Time Store Associate will utilize consultative skills to anticipate customer’s need, suggest alternatives and provide solutions. The Part\-Time Store Associate will operate and maintain a variety of equipment in the Self\-Service and Retail zones of the store, move boxes, stock materials and complete assigned tasks based on priority. **GENERAL DUTIES AND RESPONSIBILITIES:** (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all\-inclusive) People * Follows instructions of supervisor and assist other Team Members in performing limited store functions * Understands and models the Purple Promise to make every FedEx experience outstanding Service * Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels * Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need * Ensures all customer problems are resolved quickly and to the satisfaction of the customer * Maintains a safe, clean and orderly retail Store Profit * Ensures confidentiality of customer data and careful handling of documents, media, and packages * Assists with processing financial transactions using a Point of Sale terminal (POS), including handling cash and making change * Cleans and stocks all retail Store printing and shipping equipment and supplies to provide optimal performance and availability * Stays current on retail Store merchandising materials and ensures prope