Director of Housekeeping

Overview: **Opportunity: Director of Housekeeping** Effectively lead and control housekeeping operations and staff, ensuring hotel rooms and public spaces are clean and well maintained in accordance with brand and/or HHM operations and financial standards. Create a work environment whereby housekeeping staff feels genuinely valued and appreciated for their efforts that are critical to creating an overall positive experience for the guests. **Potential Career Path** Area Director of Housekeeping – Assistant General Manager – General Manager **Essential Job Functions** * Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. * Maintain an effective inspection program for hotel rooms, public and other assigned areas. * Oversee or prepare schedules consistent with hotel occupancy and updated forecasts and/or notify third party vendor of weekly staffing needs. * Observe and monitor staff performance to meet established productivity and cleanliness standards. * Monitor inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner. * Monitor and creatively communicate guest service scores to drive improvement and higher guest satisfaction. * Conduct daily pre\-shift meetings to effectively communicate to and celebrate with the housekeeping staff. * Comply with HHM internal audit standards pertaining to key control and risk management areas (I.E. lost and found, key control, and guest room safety). * Maintain positive working relationships with vendors and third\-party contract labor. * Maintain departmental expenses in line with budget and forecasts. * Ensure compliance with brand standards, if applicable. * Follow sustainability guidelines and practices related to HHM’s EarthView program. * Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate