Administrator/Receptionist Kennel Tech

We are looking for a hybrid position 50% reception 50% kennel tech and working their way up to additional managerial role. This job includes: giving tours, dealing with clients, answering phones, updating social media , training employees, including some kennel techs duties, pet sits or dog walks. MUST have: 1\- Previous customer service \+ receptionist experience (2\+ years) 2\- Be able to function INDEPENDENTLY; go getter/problem solver with a positive attitude. 3\- Have OWN transportation 4\- Have GREAT customer service and conflict resolution skills 5\- Value and exhibit teamwork and leadership skills, with an ambition to grow in the company to a managerial role. Responsibilities include: * Assisting to create and creating schedules for pet sitters, employees, groomers and transporters. * Providing information on our services via Meet and Greets and executing Meet and Greets. * Support manager in ensuring the proper hygiene, cleanliness and aesthetics of pet facility * Support Manager with supervising and executing operations at the facility (disbursing medications, updating whiteboards and updating database/ reservation system). * Supervise staff at pet facility including evaluating, training, mentoring and writing up employees where needed—supporting manager and also taking own initiative when needed. * Greeting clients in reception area, checking in and checking out guests, contacting clients with necessary updates, sending client pictures, fulfilling client requests and answering client questions as needed. * Supporting manager to maintain labor costs at a specific number/level * Keeping inventory of supplies, shopping and restocking materials. * Assisting to execute marketing initiatives with owner and administrator to build client database and revenue (sales calls, attend events, etc.) * Be back up kennel attendant/ pet sitter/ dog walker when required/in case of emergency Personality type required: * Hard worker * Patience (animals require it!)