Customer Service Representative

<p><b>Washington Ave Animal Hospital </b></p><p><b>Philadelphia, PA. </b></p><p></p><p><b>Job description:</b></p><p>Are you an experienced Client Service Representative with a passion for veterinary medicine and a drive to grow professionally? Our dynamic and dedicated team is looking for someone like you!</p><p>What We’re Looking For:</p><p><b>Veterinary Med Experience</b>: A solid background in vet med is required.<br /><b>Weekend Availability</b>: Must be able to work 50% of Saturdays.<br /><b>Flexible Scheduling</b>: Shifts start as early as 7:00 AM, so reliability and punctuality are essential.<br /><b>Call Center Experience</b>: Previous experience managing high call volumes is a plus.<br /><b>Growth-Oriented:</b> We're looking for a candidate who excels in this role and has the ambition to grow into a CSR Lead position.<br />What You’ll Do:</p><p>Be the welcoming face and voice for our clients, ensuring an excellent experience with every interaction.<br />Handle scheduling, client inquiries, and manage calls effectively while maintaining a positive demeanor.<br />Handle multiple level platforms for medication refills and appointment requests.<br />Collaborate with our medical and technical staff to support seamless communication and care.<br /><b>What We Offer:</b></p><p>A supportive team environment committed to professional development.<br />Opportunities to advance within our practice.<br />Competitive compensation and benefits.<br />If you’re passionate about client care, thrive in a fast-paced environment, and are eager to grow within the veterinary field, we want to hear from you!</p><p>Apply today to join our team and be a part of providing exceptional service to pets and their families.</p><p><b>Pay Range</b>: $17.00-$21.00 based on experience</p><p><b>Job Types</b>: Full-time</p><p><span><span> </span></span></p><p></p><p></p><p>At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.</p><p></p><p>Here’s what you can expect when you join our team:</p><ul><li><p>Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.</p></li><li><p>Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.</p></li><li><p>Health, dental, vision, life insurance, and mental health resources to support your overall well-being.</p></li><li><p>Generous paid time off and holidays, because your personal time matters.</p></li><li><p>A supportive, collaborative environment where everyone feels a sense of belonging.</p></li></ul><p></p><p>Please note: Any Benefits listed above apply to full-time employees. </p><p></p><p>At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.</p>