Front Desk Agent

**Description** **Who We Are** White Lodging develops and operates a portfolio of award\-winning premium hotels, rooftop bars, and restaurants in some of the country's most dynamic cities. We are committed to operational excellence and delivering outstanding results across every aspect of the guest experience. Success at White Lodging is built on accountability, performance, and execution. We set high standards, solve problems quickly, and work together to achieve exceptional outcomes for our guests, associates, and properties. We are seeking a Front Desk Agent who is motivated by achieving goals, maintaining high performance standards, and contributing to the success of hotel operations. In this role, you will help ensure efficient front desk operations, accurate reservation management, and successful guest arrivals and departures while supporting the overall performance objectives of the hotel. This is an excellent opportunity for individuals looking to build a career in hospitality operations, hotel management, and property leadership. **What You'll Do** * Execute check\-in and check\-out procedures accurately and efficiently to support smooth hotel operations * Achieve high standards of front desk performance through accuracy, responsiveness, and attention to detail * Effectively manage reservations, room assignments, and guest account information to ensure operational efficiency * Resolve guest concerns promptly and decisively to achieve positive outcomes and minimize service disruptions * Maintain complete knowledge of hotel services, room inventory, rates, and amenities to support informed decision\-making and operational success * Ensure all cash handling, credit processing, and accounting procedures are completed accurately and in accordance with established standards * Prioritize tasks effectively in a fast\-paced environment to meet deadlines and operational objectives * Contribute to front desk productivity by maintaining organization, effi