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Account Manager - Residential
Lowe's Home Improvement
Indianapolis, IN, US
Onsite
2026-07-18
Announced salary
$50,100 - $83,700
Estimated net pay
$3,416 - $5,439
/month · 18% withheld
after tax & contributions · Single, no dependents
Job description
**Your Impact**
The Residential Account Manager is responsible for developing, managing and growing a portfolio of customers within a designated territory. Account Managers are responsible for achieving sales goals while anticipating trends in customer growth and delivering best\-in\-class customer service. This role is integral in the oversight, buildout, execution and on\-going maintenance of strategic sales plans necessary to grow portfolios year over year. In addition, Account Managers collaborate with cross\-functional team members to deliver profitable results and customer satisfaction.
**What You Will Do**
* Build and develop relationships with local owners, managers, operators and service providers within the industry.
* Generate new business with various end users including on site staff as well as key decision makers at management companies, ownership groups and service providers within the industry.
* Plan, schedule, and lead daily meetings with customers in assigned portfolio.
* Maintain accurate and up to date customer activities and opportunities utilizing customer relationship tools provided by the company.
* Utilize the full company value propositions including selling tools, programs and fulfillment capabilities to bring the most effective solutions to their existing and prospective customers.
* Participate in all company directed training sessions, sales/business meetings as well as company sponsored trade shows, conferences and conventions.
* Utilize company tools to analyze data, recognize trends and build overall sales strategy to deliver company desired results.
* Recognizes and understand competitive landscape within assigned market(s) and shares information with leadership and all applicable channels within the organization.
* Intentional focus on company’s core behaviors to deliver best in class customer service with the utmost integrity.
* Applies a consultative selling strategy to understand the needs of the customer and app