Bartender (Eliot's Bar) - Hilton Cleveland

**Exceptional Hospitality Starts with You** Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a **Bartender** , you’re not just preparing and serving drinks – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Here's what you'll do during a typical day: * **Delight our guests:** Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special * **Prepare and serve beverages:** Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction * **Maintain bar operations:** Stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service * **Process payments efficiently and accurately:** Use the point\-of\-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers * **Monitor product quality:** Manage inventory and ensure the freshness and quality of all beverage\-related items * **Address guest concerns professionally:** Manage situations involving intoxicated guests with care and respect, ensuring a safe environment * **Comply with regulatory standards:** Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well\-being **What It Takes to Make the Stay** At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impac