Lead Customer Service Representative

Store 2743107: 4000 Butler Street, Pittsburgh, Pennsylvania 15201**Shift Availability** ====================== Days (Weekdays \+ Weekend Availability Required) **Time Type** Part time**ESSENTIAL DUTIES:** ***The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:*** **Customer Satisfaction:** Provides prompt excellent customer service in a courteous, friendly and attentive manner. * Greets customers as they enter the area and thanks customers as they leave. * Gives assistance and offers suggestions or recommendations to the customer. * Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold. * Performs multi\-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc. * Reports to work on time and follows the dress and appearance code. **Facility Condition:** Maintains the store facility’s condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties: * Performs multi\-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores. * Inspects store facilities and equipment for safety, cleanliness, and proper working order. * Contacts maintenance for repair when needed. **Merchandising:** Completes build\-to’s for ordering/purchasing merchandise. Receives and verifies vendor deliveries. * Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly. * Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows. **Sales Controls:** Controls merchandise, cash shortages, and other selling expenses. Assists in maintaining proper inventory levels and shift audits. **Financial Controls:** Monitors shift sales, cash handling procedures and other