Front Desk Specialist

**Description** **Job Overview:** This position requires adaptability to different situations and the hours may change in the future. Must possess strong leadership, communication, and time management skills. Must be detail oriented and can multi\-task. Responsible for quality, consistency and overall customer service presentation to residents and guests. Maintains excellent knowledge of emergency response and access control procedures, electronic security control systems, logs, records, and forms of each building in span of control. This Job Description/Duties Summary is general in nature and may be changed, added to or reduced from time to time as needed. **Your Responsibilities:*** Assists in vacation, sick time, leave of absence, and last\-minute shift assistance coverage. * Adheres to company policy in all assigned Properties. * Needs to have a reliable form of transportation and communication. * While on duty must be in Company approved attire and/or uniform, follow the Company dress code policy, and identification badges must always be displayed. * When on assignment, needs to maintain and treat their work areas in a neat and safe manner. All safety procedures must always be adhered to. Any safety issues must be brought to the attention of the Property Manager immediately. * Responsible for checking the fire alarm panel to ensure that it is in normal status. Reports any indicated troubles in writing to the Property Manager immediately. * Works according to given schedule from Director of Operations/Front Desk Coordinator, with close supervision. * Responds to emergency situations in a timely and efficient manner within two hours of notification. * Reports all complaints/issues to The Director of Operations/Front Desk Coordinator. * On call 24/7 for emergencies and call outs assigned by Director of Front Desk Operations/Front Desk Coordinator. This includes, but is not limited to weekends, nights, and holidays. * May be assigned other