Sales Associate, Jewelry (Jewelry Consultant)

**Sales Associate, Jewelry (Jewelry Consultant)** **\- Seattle, WA** Our Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in\-person and virtual appointments, phones, or live\-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast\-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives. Curious about a day in the life? Check out a day in the life of a Jewelry Consultant Here! *The ideal candidate will be able to work a full\-time schedule that includes weekend days. This role is in\-person at our Seattle, WA location.* *The targeted budget for this position is $22 \- 24 per hour. This compensation budget range may be adjusted at any time at the discretion of the company.* **What you'll do:** * Utilize sales strategies and deep product knowledge to guide customers through multiple purchasing decisions via appointments and walk\-in consultations, creating memorable and personalized experiences for each customer. * Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high\-quality product * Proactively greet, check\-in, and assist customers in the purchasing process, creating a memorable, one\-on\-one customer experience. * Conduct post\-sale appointments to assist and educate customers returning for pick\-ups, exchanges, re\-sizing, and other inquiries. * Call customers to confirm showroom appointments and answer any pre\-appointment questions. * Review customer feedback surveys and online reviews, working with your leaders to continuously improve the customer experience and your sales performance. * Skillfully en