Customer Service Representative

Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended\-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short\-term or long\-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate. **Role Summary** Customer Service Representative are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression. **Responsibilities** * Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings. * Knowledge of room openings and availability. * Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily. * Accurately handle all cash and charge transactions. * Make cash drops in the safe. * Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm. * Take work orders from residents and process correctly in the system. * Receive and distribute mail to residents. * Maintain a clean and inviting office * Other duties as assigned * HS Diploma or equivalent * 6 months customer service experience * Legally able to work within State and Federal guidelines **Physical Requirements / Working Conditions** * Continuous standing and walking throughout the duration of each shift. * Bending, lifting, and carrying up to 25 pounds. * Constant face\-to\-face interactions with customers. * Ability to multi\-task and remain positive in busy working conditions. * Expect to work an 8\-hour shift on average, including weekends and holidays 5 days/week. * Comply with the brand and Company uniform and hygiene policies. * Fun, fast\-paced, upbeat environment