Front Desk Agent

Hourly Rate: $20\.05**Regular Full\-time Position** **Shift:1st/2nd: Must be available weekends and holidays** **Hourly Wage: $20\.05** Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a **Guest Services Agent** at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. **Where great benefits lead to a life fulfilled.** * Competitive Pay * Medical/Dental/Vision/401K opportunities * Travel discounts * Credit Union Membership * Tuition Reimbursement * Professional Counseling \& Family Support * Growth and Development Opportunities * + Benefit Eligibility will vary by position **S****ite Specific Perks** * Free on\-site parking * Discount at all on\-site Food \& Beverage outlets while on duty * Work shoe credit through Shoes for Crews twice a year * Quarterly celebrations \- Food Trucks, Associate of the Month, Associate Appreciation Week, Birthday and Holiday Celebrations * Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month) **As a** **Guest Services Agent****, a typical day** **will include:** * Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities. * Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues. * Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.) * Follows up with Owner/guests to ensure their requests or problems have been met to their satisfaction. * Answers telephone calls and routes calls to the proper department as applicable. * May be asked to assist with bellman a