Shift Lead Barista

**Position: Full Time Shift Lead** **Pay Rate: $22 \- $24 per hour** **Location: Westfield UTC \- La Jolla** **Report to: Store Manager** CHAGEE (pronounced CHAH\-jee) is a modern teahouse with more than 7,500 locations globally. At CHAGEE, **we're awakening the world together, one cup at a time.** We are a global brand with proud roots in Yunnan, committed to bringing people together through tea. CHAGEE is awakening a modern tea movement, grounded in authentic heritage, fueled by cutting edge innovation, and crafted to nourish body and spirit. Through our stores across Malaysia, China, Singapore, and Thailand, we serve a staggering 100 million cups of tea monthly. CHAGEE is excited to expand to the US market, and this is your chance to be part of an exhilarating journey as we deliver the taste of authentic tea culture to America. **Benefits:** * Hourly rate of $22 \- $24 per hour depending on experience * Eligible for discretionary bonus (determined by the management team based upon metrics and dependent upon continued employment at the time of payout) * 401k with company match (Full\-time and part\-time employees) * Medical Benefits \- 90% covered for full\-time employees and 70% for dependents * Vision \& Dental benefits \- 100% covered for full\-time employees * Paid training * Free Tea per shift * Flexible schedule **In this Shift Lead role, you will:** Daily Duties: * Support baristas with hands\-on drink preparation, especially during (but not limited to) peak hours * Manage the POS with cash handling and credit card transactions * Demonstrate an excellent level of customer service * Handle customer feedback with sincerity and professionalism * Lead by example by upholding company values and promoting a positive team culture * Assist managers in assigning barista staff tasks and delegation of duties per shift as needed * Aid with opening and/or closing store procedures and protocols Leadership and Training: * Support the Store Manager