Operations & Social Media Coordinator (E-commerce & Customer Support)

**ompany:** Infinity Biolabs **Location:** Miami, FL (Preferred) / Remote or Hybrid Considered **Job Type:** Full\-Time or Part\-Time **About Infinity Biolabs** Infinity Biolabs is a growing research supply company focused on providing high\-quality products and exceptional customer service. We’re looking for a reliable, organized, and tech\-savvy team member who enjoys wearing multiple hats and helping a growing business succeed. **Responsibilities** * Process and manage customer orders accurately and efficiently * Respond to customer emails and provide excellent customer service * Maintain and update our social media accounts with new posts and content * Assist with social media updates and basic online maintenance * Create simple graphics or marketing materials using tools such as Canva (preferred) * Keep spreadsheets and records organized * Assist with administrative tasks as needed * Help identify ways to improve daily operations and workflow **Qualifications** * Comfortable using computers and learning new software quickly * Strong organizational skills and attention to detail * Excellent written and verbal communication skills * Experience with social media platforms including Instagram, Facebook, and X * Familiarity with Shopify, WordPress, Canva, or similar platforms is a plus * Ability to work independently and manage multiple tasks * Positive attitude and willingness to grow with the company **Preferred Skills** * Experience processing e\-commerce orders * Basic knowledge of digital marketing or social media management * Familiarity with Microsoft Office or Google Workspace * Customer service experience **Compensation** * Competitive hourly pay based on experience * Opportunity for advancement as the company grows * Flexible schedule for the right candidate **How to Apply** Please submit your resume along with a brief message explaining why you’d be a great fit for Infinity Biolabs. If you have examples of social media accounts, marketing wo