Bar & Service Manager

**About Us** Cream City Concepts is Milwaukee’s hospitality group built for the energy of a packed house. We run Oak Barrel Public House, Who’s on Third, Who’s on Layton, Cream City Catering, and 3rd Street Retreat — craft food, cold drinks, game days, date nights, big events, and a place to stay, all over the city. The pace is fast, the standards are high, and the people are what make it work. **About the Role** The Bar \& Service Manager leads the Front of House and the bar at Who’s on Layton — a working server and bartender who also owns the bar program and carries real operational responsibility. You run shifts as Manager\-on\-Duty, keep service and the floor to standard, own the bar (menus, ordering, and standards), handle the day\-to\-day office and operations work, and support the GM in building and developing the team. It’s an hourly leadership role with a foot in both worlds: in the weeds with the team, and trusted with the program, the numbers, and the standards. **One Team, One Floor** In our venues, nobody stands around while the room needs something — least of all the lead. You set the example: you serve, bartend, run food, jump on the bar or the door, and go wherever the room needs a hand. We run as one team, not separate jobs. **Lead From the Floor** You lead by doing. You’re a working server and bartender first — in the weeds with the team, never an empty hand — and a leader at the same time. You don’t ask anyone to do what you won’t, you hold the standard by living it, and when you’re the MOD, the shift runs like a manager is there — because one is. **What We’re Hiring For** Skills can be taught. These five can’t — they’re the bar in every CCC venue, every shift. * **Optimistic Warmth —** You set the tone for the whole Front of House. You bring positive, professional energy and you’re the steady lead the team looks to — even when it’s slammed. * **Curious Intelligence —** You know the floor, the bar, the numbers, and the systems — POS