Strategic Program Manager

**About MISUMI Americas** MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world\-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas. **Strategic Program Manager (SPM) – Join Our World\-Class Team at MISUMI Americas!** As a Strategic Program Manager (SPM) at MISUMI Americas, you'll partner with leading enterprises and innovative startups to accelerate product launches without sacrificing quality. Acting as a trusted advisor, you'll bring deep expertise in engineering, operations, quality, and logistics to guide customers through every stage — from New Product Development (NPD) and New Product Introduction (NPI) through mass production. You'll work cross\-functionally with Sales, Solutions Engineering, and Fulfillment teams to scope, plan, and execute complex programs, ensuring products launch on time, within budget, and at the highest quality standards. Your ability to align internal teams with customer goals will be central to delivering consistent, measurable value across the full product lifecycle. Beyond program execution, you'll play an active role in continuous improvement — identifying opportunities to refine internal processes and drive operational enhancements that make MISUMI Americas an even stronger partner for its customers. **What You'll Be Doing:** * Act as the primary customer advocate, building strong relationships to deliver high\-quality customer experiences that drive long\-term loyalty. * Collaborate cross\-functionally with pre\- \& post\-sale teams to ensure on\-time delivery while proactively managing risks and changes throughout the program lifecy